Abdul Mbuma
Our mission is to ensure that our guests are happy with our services and not inconvenienced in any way. The emphasis is on personalized service, starting right from the point of entry. The guest has to be received with a smile and a welcome gift, followed by briefing and reconfirmation of the return or onward journey.
On safari, we are constantly in touch with the driver-guide or the hotel/lodge the guest is staying in, just to make sure all is in order. After the tour, the guest is met again by the operations and field staff, debriefed and seen
(Operational Director)